Achieving an influential position to offer, best bargain on travel products and services in CIS countries and India, Dook International, an integrated Travel Management Company, operates in both the countries. Susmita Ghosh, Editor-in-Chief, Netpal Travel spoke to Sandeep Gupta, Director, Dook Travels Pvt Ltd discussing on their continuous exceptional growth and expansion plans, help maintain enduring relationship with their customers.
- Please share your secret – how to be the market leader in India offering outbound and inbound travel to CIS countries and India?
Since inception our focus was on CIS countries. We have built our own offices all across the countries to provide best services to our guests. We have also invested in the destination wherever required to bring best experiences to the travellers. - Please mention the business graph for Q2 2018 if compared to Q2 2017 as far as inbound and outbound travels are concerned? What are your expectations for the rest of the year?
Our sale for Q2 is projected to increase by 80 per cent year on year basis. - Which are the domestic and international events you have taken part in 2017 and 2018 so far? How many more you have planned to participate this year?
We have participated in TTF, SATTE, IITT, OTM and GPS. Internationally in Nepal, ATM, Dubai, ITB Berlin. - What are your marketing initiatives and strategies for this year?
We are trying to reach to tier 2 cities B2B market. Since our products include new destinations, we are putting efforts to train travel agents on these products. - What are your expansion plans? Have you introduced any new initiatives recently? If so please describe it in brief.
Our focus is to develop products for different experiences like adventure, religious and golf. We are also discussing with concerned authorities to make visa process simpler for these destinations and increase airline and hotel inventories. We are also working on promoting few more new destinations.