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“Amadeus Revolutionizes Travel with Vision-Box Acquisition”

By Spl Correspondent In a ground-breaking move, Amadeus sets its sights on transforming the travel experience with the acquisition of Vision-Box, a pioneering provider of biometric solutions for airports, airlines, and border control. This strategic partnership marks a significant expansion for Amadeus into the realm of biometrics, promising a seamless journey for passengers from booking […]

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Air India selects Sabre GDS, expands geographic reach

By Netpal Travel Bureau Sabre a leading software and technology provider and Air India and a Star Alliance member, have signed an enhanced distribution deal that builds upon their partnership announced in April 2023. Under the agreement, travel agencies in India will have access to Air India’s expansive domestic content through the Sabre Global Distribution System (GDS) from January 1, 2024, offering Indian travel buyers an expanded […]

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The role of Artificial Intelligence in travel industry

By Netpal Travel Bureau In today’s digital age, Artificial Intelligence (AI) has become a driving force behind innovation across various sectors. The travel industry, including hotel and tourism, is no exception. The integration of AI technologies has revolutionized the way we plan vacations, book accommodations, and experience new destinations. Let’s explore how AI is reshaping […]

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India’s first international cruise sails from Chennai, reaches Sri Lanka

By a Correspondent India’s first international cruise was flagged off from Chennai to Sri Lanka. The MV Empress, with 750 passengers on a 5-day sea cruise, will cross three ports. “With our rich heritage & culture around our coastal region, the potential of cruise tourism in India is immense,” said Sarbananda Sonowal, the Union Minister of Ports, […]

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Latest customer service trends in the travel industry

By Staff Reporter The relevance of customer experience and customer service in the travel and hospitality sector continues to be of the utmost importance In today’s world, customer experience has become a critical aspect of every business. The travel and hospitality industry is no exception and the relevance of customer service in this sector cannot […]

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Trip.com launched in-app chatbot built on OpenAI

By News Agencies Trip.com is launching a new chatbot within its app that is built on an API from OpenAI — maker of ChatGPT. Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural language processing chat tools.  Trip.com says users can ask complex or vague questions and instantly receive tailored […]

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MakeMyTrip looks to grow its luxury homestay segment

By Netpal Travel Bureau  Online travel company MakeMyTrip (MMT) has partnered with Mumbai-based Lohono Stays that specialises in the luxury vacation rental market in India. The objective, according to the company, is to further accelerate the growth of luxury home stay segment in the country, especially ahead of the festive season. “We have been steadily […]